Capillary Technologies Private Limited
Provider of CRM in India.
Capillary Technologies Pvte Ltd provides customer engagement solutions for retailers and consumer facing businesses in India. The company focuses on data capture, actionable analytics, instant cross-sell solutions, and instant gratification to generate ROI on customer engagement for retailers. It offers inTouch, a customer engagement solution that allows companies to create and manage customer engagement programs; processes customer information; and maximizes customer acquisition and retention. The company also provides data analytics and business intelligence that helps in client’s decision making process in order to drive sales and ROI; campaign simulator that creates various scenarios based on the existing purchase data to determine buying patterns and customer behavior to predict performance of a campaign; and Shopkeeper Assistance through Real-time Prediction, a solution that runs customized cross-selling campaigns when the customer is in the store. It serves fashion and apparels, quick service restaurants, spa and salon, supermarket, groceries, and hypermarket industries in the Middle East, United Kingdom, South Africa, Singapore, and internationally. Capillary Technologies Pvte. Ltd. was founded in 2008 and is based in Bengaluru, India.