Digital Genius Ltd

Founded: 
2014
Address: 
Digital Genius Ltd
Level 42 1 Canada Square
E14 5AB London
United Kingdom
Phone: +44 (20) 3668-3696
GB
Investment lists: 
Official name: 
Digital Genius Limited
Registration country: 
United Kingdom
CIK: 
0001643091
Company type: 
Artificial Intelligence (AI) for customer service.
Overview: 
Digital Genius is a leader in Artificial Intelligence (AI) for customer service. It combines the best of Human and Machine Intelligence to deliver and increase on customer expectations. Digital Genius integrates with existing software solutions (Salesforce and Zendesk) and uses algorithms to auto-tag customer service tickets. It will analyse an incoming message, predict meta-data, route cases, provides service agents accurate suggestions and automates responses, saving around 30% of their time.